Q: What services does Step Creatives offer?

A: Step Creatives specialises in web design, UX/UI design, branding, and digital strategy. We create custom websites, build cohesive design systems, and develop digital solutions tailored to your business goals.

Q: What industries do you work with?

A: We work with businesses across various industries, including retail, technology, finance, healthcare, and startups. Our flexible approach ensures we can tailor our solutions to meet the unique needs of any sector.

Q: Do you offer support after a project is completed?

A: Yes, we offer ongoing support and maintenance plans to ensure your website remains secure, updated, and optimised. We also provide training to help you manage your website independently if preferred.

Process and Collaboration

Q: What is your design process like?

A: Our process is collaborative and tailored to your needs:

Discovery: We start by understanding your goals, audience, and challenges.

Planning: We create a detailed project roadmap and define the scope.

Design: Using wireframes and prototypes, we craft a user-friendly, visually appealing design.

Development: We bring the design to life with clean, responsive code.

Launch: After rigorous testing, we launch your site and provide post-launch support.

Q: How long does it take to complete a website?

A: The timeline depends on the project’s scope and complexity. A typical small business website can take 6–8 weeks, while larger or more complex projects may take 3–6 months.

Q: How do you ensure the website aligns with my vision?

A: We maintain clear communication throughout the project. You’ll be involved in key stages, such as wire-framing, design approval, and testing, to ensure the final result meets your expectations.

Technical Questions

Q: Will my website be mobile-friendly?

A: Absolutely! All our websites are designed to be fully responsive, ensuring a seamless user experience across all devices, including smartphones, tablets, and desktops.

Q: Do you offer SEO services?

A: Yes, we incorporate on-page SEO best practices into every website we build. We can also provide advanced SEO strategies as part of an extended service package.

Q: Can you integrate third-party tools and systems into my website?

A: Yes, we can integrate various tools, such as CRM platforms, payment gateways, marketing automation tools, and analytics software, to enhance your website’s functionality.

Pricing and Payments

Q: How much do your services cost?

A: Our pricing depends on the scope and complexity of your project. We offer tailored quotes to ensure you only pay for the services you need. Contact us for a free consultation and estimate.

Q: Do you offer payment plans?

A: Yes, we provide flexible payment options to accommodate different budgets. Our team can work with you to find a plan that works best for your business.